Insights

6 Attributes of Exceptional Board Members

by Denise Roosendaal, FASAE, CAE

November 04, 2025

Reading Time: 5 minutes

Great association boards are made up of individuals who bring dedication, perspective, and purpose to every conversation and decision. I’ve had the privilege of working with many talented leaders over the years—people who not only understood their responsibilities but recognized the deeper influence of strong, value-based leadership. Early in my career, a past association president shared a perspective that’s stayed with me:

“Good board leadership is just like building a house. Build that strong foundation first, and the organization will rise to new heights.”

That insight has proven true time and again. When board members focus on establishing a strong foundation anchored in trust, collaboration, and shared purpose, the organization thrives. The conversations become more strategic, and the outcomes more meaningful.

Exceptional board members also play a key role in shaping a healthy organization—one where leadership and staff are aligned on vision, strategy, and desired outcomes. When everyone understands where the organization is going and how to get there, it creates the clarity and culture needed for growth. These six attributes form that foundation, setting the table for boards to lead with intention and confidence.

1. Commitment to the Organization’s Purpose

Exceptional board members care deeply about the organization’s purpose. Their choices reflect a genuine belief in the mission and a desire to advance it. This commitment builds trust with members, staff, and partners and helps the board stay focused on what matters most.

2. Collegiality

Healthy debate and differing viewpoints strengthen boards. Strong board members express their opinions with respect, listen to others, and seek common ground. Once the board makes a decision, they support it as a unified body. That spirit of professionalism and collaboration helps the board operate as a team and enhances credibility.

3. Curiosity

The best board members pay attention to trends shaping their industry, ask thoughtful questions, seek data to inform decisions, and explore new ideas. Being open to new information and even external perspectives helps boards think beyond what’s comfortable or familiar—ensuring decisions are informed, forward-looking, and realistic.

4. Accountability

Board service is both a privilege and a responsibility. Effective board members prepare thoroughly, participate fully, and follow through on commitments. They demonstrate accountability by:

Approaching tasks with a mindset of service rather than obligation.
Reviewing materials in advance and being ready to engage in discussion.
Communicating proactively if they’re unable to attend a meeting or complete an assignment.

Consistency and follow-through not only strengthen the board’s work but also build confidence among association members, staff, and stakeholders.

5. Relevant Expertise

Every board benefits from members who bring specialized knowledge—whether in governance, finance, communications, technology, or other areas. What sets exceptional board members apart is their ability to apply that expertise in ways that serve the whole organization, and they also recognize the expertise of staff and management partners who provide vital perspectives and continuity. When board members combine their strategic view with the knowledge of those partners, it creates a balance that helps the organization move forward with clarity.

6. Integrity

Integrity is the foundation of effective leadership. Exceptional board members act with honesty, transparency, and humility. They prioritize their organization’s best interests, disclose potential conflicts, and model ethical behavior. When board members lead with integrity, they reinforce the credibility and values of the entire organization.

Exceptional board members elevate the work of everyone around them. By bringing these six attributes to their board service, they help their organizations create meaningful impact that lasts far beyond their term of service.